BOTA 0333 091 2511

Terms of Service

BOTA is a trading name of Pegnumi Contracting Ltd (Company No. 14519591), registered at Macclesfield SK10 1EX.

Quotations

All quotations are valid for 30 days unless otherwise stated. Quoted prices are fixed for the scope described. Additional work discovered during the job will be quoted separately before proceeding.

Payment

Payment is due on completion of work unless agreed otherwise. We accept bank transfer, card payment and cash. For larger projects, staged payments may be agreed in advance.

Guarantee

All work carried out by BOTA comes with a 12-month workmanship guarantee. Manufacturer warranties on products (boilers, cylinders, etc.) are in addition to this guarantee.

Cancellation

You may cancel a booking up to 24 hours before the scheduled appointment without charge. Cancellations with less than 24 hours' notice may incur an administrative charge.

Liability

Pegnumi Contracting Ltd holds public liability insurance to the value of £10,000,000. We are Gas Safe registered (984613) and CHAS accredited.

Complaints

If you are not satisfied with our work, contact us at enquiries@botaservices.com or call 0333 091 2511. We aim to resolve complaints within 5 working days.

Governing law

These terms are governed by the laws of England and Wales.

Last updated: October 2026.

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